Audi Q5 reliability is very important for customers, especially the ones for shopping in the used market. This is because vehicle reliability is directly related to the expected vehicle cost in the coming years.
Vehicles’ reliability indicates how often and how severe a vehicle is brought to the dealership for unexpected or unscheduled repairs. To quantify vehicle reliability, experts came up with the reliability ranking or reliability scoring.
There are many reliability scoring available online; some of them are widely used and accepted by automobile experts. One of the biggest names is the JD power dependability study, which is performed every year, and it focuses on certain vehicles for at least three years of ownership.
While a JD power dependability study is a great resource, since it’s focused only on certain model years, it might not provide all the details needed by every customer.
There is another big name when it comes to vehicle reliability, which is the RepairPal reliability ranking. The RepairPal reliability ranking is not limited to certain model years, and it looks at the vehicle as a whole make or a whole brand.
Both the JD power and different developers’ study and RepairPal Reliability ranking have the parameters that they analyze to come up with the reliability rank for each vehicle.
In this article, we will provide start with an overview of the Audi Audi Q5 vehicle characteristics, the 2020 Audi Q5 reliability, according to both the JD power dependability study and RepairPal reliability ranking. Then, we will highlight the main pros and cons of the Audi Q5, as reported by current and previous customers. Finally, we will highlight the top reported Audi Q5 recalls
Audi Q5 overview
2020 marks the 12th year for the Audi Q5 vehicle Luxury compact SUV. The vehicle was ranked as #2 in the luxury compact SUVs, #4 as in the luxury crossover SUVs, and #3 in the luxury SUVs with two rows, according to cars.usnews.com.
The vehicle was featured for the great handling, the easy and smooth ride, the high and luxury interior, and the user-friendly infotainment system. Audi Q7 seats up to five passengers, provides miles per gallon on city roads, and 28 miles per gallon on the highways.
The vehicle comes with a standard All-wheel-drive and provides from 248 to 367 horsepower. The 2020 Audi Q5 comes with A 2.0 liter 4 cylinder engine and A7 speed automatic transmission. The fuel tank capacity for the Audi Q5 is 18.5 gallons.
According to Kelley Blue Book, the manufacturer suggested retail price (MSRP) for the Audi Q5 is $43,300, and this prize can get as high as $53,70.
Audi Q5 Reliability
According to the JD power dependability study, the Audi Q5 reliability ranking is three out of five, which makes it in the above-average category.
Many rankings look into vehicle reliability. Some of these rankings are widely used and accepted by automobile experts. One of the biggest names in the world of vehicle reliability is the JD power dependability study.
The JD power dependability study takes into consideration for main parameters when analyzing and evaluating vehicle reliability ranking. These parameters include quality and reliability come up driving experience come out resale, dealership experience. Each vehicle gets from zero to 100 points in each parameter category; then, these categories are combined into one level ranking that is first reported as out of 100 then normalized to be out of five.
Quality and reliability represent the customer satisfaction about the vehicle parts starting from the engine, transmission, all the way to the infotainment system. Driving experience represents the driver’s satisfaction with the vehicle’s design, comfort, functionality, performance, and technology. The resale is a direct expectation from the JD power team about how much each vehicle will lose from its current value in the coming three years. The dealership experience is another customer satisfaction parameter that represents the driver’s evaluation of his experience when visiting the dealership, including the dealership facility, the quality of work, and the customer service.
It is important to note that the JD power dependability study focuses on one year for each model make. Then, it looks into three years of ownership. In other words, the 2020 JD power dependability study results report reliability ranking for vehicles from the year of 2018.
According to the JD power dependability study results for the year of 2020, the Audi Q5 received an overall scoring of 72 out of 100. When looking at each parameter category, Audi Q5 received 65 out of 100 in quality and reliability, 75 out of 100 in the driving experience, 76 out of 100 in resale, and 80 out of 100 in-dealership experience.
While the JD power dependability study is a great parameter and a great source look for vehicle reliability, knowing that it focuses only on one vehicle made it very limited. That’s why there RepairPal Reliability ranking came into place.
As you mentioned, the RepairPal liability ranking looks at the vehicle as a whole make or as a whole brand, despite the model year. To do so, the RepairPal collects information from millions of customers reviews across all model years of certain brands.
The repair pal reliability ranking has its parameters when evaluating vehicle reliability. These parameters include cost, frequency, and severity. Cost represents the average annual costs needed for fixing unexpected or unscheduled repairs. Frequency represents the number of times a vehicle is brought to the dealership for unexpected or unscheduled repairs per year. Finally, the severity indicates how unexpected bad repair was. It might sound that severity could be very subjective; however, RepairPal did their best to remove any bias when it comes to vehicle severity. RepairPal indicated that a certain repair is considered severe if it costs more than three times the average annual repair cost for a certain vehicle.
According to the 2020 repair parallel to study results, the Audi Q5 received three out of five unlabeled Z, which makes it the 11th out of 14th luxury midsize a soubise.
Looking at the breakdown of the reliability score for the Audi Q5, Audi Q5 received a very good score for severity; however, it received a very bad score for cost and frequency. Audi Q5 cost per year is expected to be $928.00, which is much higher than the average annual costs for all vehicles of $652 per year. Audi Q5’s frequency is expected to be 1.19 times per year, and this number is also much higher than the average number of times for all vehicles of 0.4. On the other hand, 9% of the Audi Q5’s problems and repairs are expected to be severe, which is much lower than the percentage of all vehicles, which was 12%.
Audi Q5 Pros
As we mentioned before, the Audi Q5 received an above-average score based on the JD power dependability study and the repair pal livability ranking. In this section, we will focus on the most reported Audi Q5 pros that resulted in this high-reliability ranking.
Top features to provide the best internal comfort
The 2020 Q5 comes with great features that provide the top-rated vehicle comfort across most luxurious vehicles. This Audi Q5 comes with luxurious leather, heated and supported with lumbar seats, and a very roomy interior.
The high-tech and very user-friendly infotainment system
The 2020 Audi Q5 comes with a very high-tech, user-friendly infotainment system that suits all passenger’s needs. The infotainment system comes with a 7-inch large display and user-friendly buttons. Furthermore, the infotainment system is ready to connect with the Apple CarPlay and Android Auto.
Standard all-wheel-drive system
The 2020 Audi Q5 is equipped with a standard four-wheel drive that allows the vehicle to drive in any weather condition. Thus, if you are living in an area where there is a lot of snow, you no longer have to worry about your winter days!
Audi Q5 Pros
While the Audi Q5 received relatively high reliability, this does not mean that the vehicle doesn’t have any problems. In this section, we will focus on the reported Audi Q5 complaints and cons, as reported by current and previous owners.
Very small cargo space
One of the biggest limitations of the 2020 Audi Q5 is the very small cargo space. This vehicle comes with only 25.1 cubic feet of cargo, which is much smaller than most other vehicles in the same class and from other competitors.
Not the best fuel economy
Another biggest limitation of the Audi Q5 was the very low fuel economy when compared to the vehicle’s price. Audi Q5 does not provide the full miles per gallon as compared to other vehicles in the same class or provided by other competitors.
Audi Q5 Recalls
Vehicles recall they are related to their liability. Therefore come out we will focus this section on the top reported Audi Q5 recalls along with the affected model years and the actions took by Audi to resolve the problem.
According to repairpal.com, Audi Q5 received at least more than 20 before the group calls across all model years.
Audi recalled certain vehicles from the years 2018 and 2019 due to issues with the rear wheel that is covering the trim. This problem could result in the rear wheel arch to detach from the vehicle and cause a risk of accidents. To resolve the problem, Audi requested dealerships to replace the four clips securing the rear arch trim without charging the customers.
Audi also recalled certain vehicles from the 2019 model year due to issues with the passenger frontal airbag. The frontal airbag might get damaged due to incorrect welding, which might result in a high risk of injuries for the passengers. To resolve the problem, Audi requested dealerships to replace the instrumental panel on the passenger side without charging the customers.
Moreover, Audi also recalls certain vehicles from the 2018 and 2019 due to problems with the brake master cylinder. The brake master cylinder is too short, which could result in losing breaking. To resolve the problem, Audi requests the dealerships to inspect and change the master cylinder without trashing the customers.
Audi also recalled certain vehicles from the 2013, 2014, 2015, 2016, and 2017 model years. These vehicles were recalled due to issues with the pump flange that was cranked and might cause a fuel leak, which could result from firing hazard. To resolve the problem, Audi requests the dealerships to perform an inspection and replace the fuel pump needed without charging the customers.
The last recall we would like to highlight here has to do with the engine’s electric cooling pump. Audi recalled certain vehicles from the 2013 and 2014 model years due to issues with the electric cooling pump that might overheat because of internal debris. Audi requested dealerships to replace the pump without charging the customers.
Audi Q5 is one example of midsize luxury vehicles. According to both the JD power dependability study and the repair pal reliability ranking, Audi Q5 received a reliability score of three out of five.
This score is considered above average, which indicates that the Audi Q5 is a good vehicle when it comes to unexpected repairs. In other words, Audi Q5 owners are not expected to bring their vehicles to the dealership for unscheduled or unexpected repairs very often.
On the other hand, for shoppers for a used Audi Q7, especially the 2020 model year, unfortunately, it is not expected that the vehicle’s price will drop drastically.
As a rule of thumb, vehicles price drops when the vehicle doesn’t have the best reliability score, and when customers report a low rating after owning a certain vehicle for a long period.