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Steps To Reset The 2019 Mazda CX5 Infotainment System

Steps To Reset The 2019 Mazda CX5 Infotainment System

The following list provides you with the main steps to reset the 2019 Mazda CX-5 infotainment system:

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  • Determine the problem
  • Consider safety
  • Try the soft reset
  • Follow with a factory reset
  • Consider the three-finger salute reset
  • Disconnect the battery
  • Consult a professional

The 2019 Mazda CX-5 comes with many great features that encourage the loss of customers to purchase it. However, concerns have been raised about issues with the entertainment system requiring a manual reset.

The good news is that some ways could help you reset your 2019 Mazda CX-5 infotainment system yourself without reaching or needing a professional. This will help you save a lot of money on labor costs.

This article provides seven important steps to reset the 2019 Mazda CX-5 infotainment system. Remember that if none of those steps worked, you might need to consult your mechanic to resolve the issue if it's more advanced.

Steps to reset the 2019 Mazda CX-5 infotainment system.

There has been a concern about some issues with the 2019 Mazda CX infotainment system. This might make your driving experience more challenging, especially if you rely on the infotainment system more than others.


However, automotive experts understood the concern and compiled a list of steps to reset the 2019 Mazda CX-5 infotainment system. The list below should provide you with a quick overview of what you need to do to reset the infotainment system, and if it doesn't work, you will have to talk to your mechanic to take a closer look and figure out what's exactly going on:

1-    Determine the problem

Before you try any option to reset your 2019 Mazda CX infotainment system, you need to understand what problem you're dealing with. Remember that in this vehicle, the infotainment system consists of many different components, including Bluetooth, the screen itself, the audio, etcetera.

For example, are you dealing with a frozen, unresponsive screen? Or are you having an issue connecting to Bluetooth? Or you're probably dealing with problems with the audio or navigation system not responding.

Depending on the root problem, you notice that some steps might be needed to reset the 2019 Mazda CX-5 infotainment system.

Keep in mind that the steps we will provide you in the following list will help you reset the system regardless of the source of the problem but knowing the problem might help you determine which of the options will help you fix it better than others.

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2-    Consider safety

While it's obvious to all drivers, you must consider safety before fixing your vehicle's infotainment system. For example, you want to ensure that your 2019 Mazda CX-5 is in stationary mode and not parked in an area where it's slippery or something wrong could go.

You also want to ensure that the engine is turned off completely and the vehicle is parked, and sometimes you might want to use the parking brakes in some instances.

Finally, you must perform any reset for your 2019 Mazda CX-5 infotainment system when you're in a safe area. The last thing you want to do is try to do any types of repairs when you are away from your home or when you're in an area that requires you to engage the navigation system, and if anything goes wrong with the other features, things get very complicated.

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3-    Try the soft reset

The first and easiest way of resetting the 2019 Mazda CX-5 infotainment system is by performing what's known as the soft reset. In this reset, you'll have to find the music, favorite, and volume buttons to press them simultaneously for 10 seconds.

If that's done right, you should immediately notice that your information system is operating as usual, and the problem should be resolved. However, that's not guaranteed because additional issues might be hidden underneath the problem requiring you to try other options.

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4-    Follow with a factory reset

Sometimes, if you confirm the problem with your infotainment system but your screen still works, you can use the system or factory reset. In this case, you'll have to rely on the settings on your infotainment system's main screen.

Once you click on settings, you should find an option saying restore all factory settings. Once you click that, the vehicle will automatically reset everything to the factory settings, which means that if anything goes wrong or changed something that impacts the information system functions, it should return to the way it was when it was designed.

Remember that before you try selecting this option, there is a risk that you could lose all the personal information or any personal settings you customize in your vehicle's infotainment system; if you're concerned about that, you might want to look into other options for resetting the 2019 Mazda CX-5 infotainment system.

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5-    Consider the three-finger salute reset

Sometimes the problem might not be resolved with the previous options, and in this case, you might want to try the three-finger salute reset. This involves pressing the back and navigation and then the mute button simultaneously for 10 seconds to see if this helps resolve the issue.

If your problem was fixed, then you're good to go! However, suppose you feel that things are still stuck and you ca unable to access the navigation system or the whole infotainment system. In that case, you might want to see the other last resort highlighted in the next point.

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6-    Disconnect the battery

The last resort for anyone dealing with a problem in the information system in the 2019 Mazda CX-5 is disconnecting the battery. This requires some additional skills, and if you're uncomfortable dealing with the battery considering the safety issues, you might want to leave it to professionals.

If you're ready to do that and feel you have the right skills, you can open your vehicle's hood and locate the battery. Then start disconnecting the negative terminal, typically in a black car, and allow it to wait 5 minutes before reconnecting.

You must understand which terminal to disconnect first, and if you've never done it before and if you're concerned about the vehicle, you must consult the mechanic to stay safe so you don't harm yourself or the car.

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7-    Consult a professional

Finally, there are some instances where the 2019 Mazda CX-5 infotainment system requires more advanced skills to be fixed. For example, the vehicle might require software updates you might not have, and you need to consult the mechanic to have him perform the updates.

In some rare instances, the problem could be even more complicated and is related to major components that require advanced fixes like those impacting the engine or the electric system, if not the other systems that could impact how their infotainment system functions.

Don't be surprised in some instances that your 2019 Mazda CX-5 infotainment system needs some major replacements, which means you have to pay a large amount of money for repairs, and that's something you have to discuss with your mechanic to see if it's worth fixing any complicated problem or not before investing the money.

Steps To Reset The 2019 Mazda CX5 Infotainment System

How much does it cost to reset the 2019 Mazda CX-5 infotainment system?

Unfortunately, it can be very hard to determine the cost of resetting your 2019 Mazda CX infotainment system, especially if you want to do it at a mechanic shop. This is because it all depends heavily on the root causes of the problem.

For example, you'll need to consider the type of issue that you're dealing with, and you also have to determine the parts and labor costs that might be needed to resolve the issue appear. Finally, the warranty that you might have could help you resolve the issue and might take care of the problem.

In general, automotive experts indicated that if you're looking for minor repairs to your infotainment system, you should expect to pay between 50 and $150. However, repair costs could increase to $2000, if not more, in some severe instances.

Steps To Reset The 2019 Mazda CX5 Infotainment System

Steps to reset the 2019 Mazda CX-5 infotainment system? Final Thoughts

The 2019 Mazda CX-5 infotainment system is known for providing amazing features that make the driving experience as exciting as possible. However, there have been some reported complaints about issues with the infotainment system not responding or the screen freezing.

This article went through seven important steps to reset the 2019 Mazda CX-5 infotainment system, starting with understanding the problem, considering safety, trying the soft or factory resets, and trying the three-finger salute reset.

However, suppose your 2019 Mazda CX-5 infotainment system is not working, and any of those options work for you. In that case, you'll have to talk to your mechanic to resolve the issue because it could be related to more advanced problems.

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